Shipping & Delivery

PROCESSING TIMES & SHIPPING TIMES

To ensure all orders are packaged with care, please allow up to 3 business days for your order to be processed & shipped.

For domestic orders, please allow 3-5 business days for Standard shipping after processing. For Express shipping, please allow 1-2 business days after processing.

We sincerely apologise in advance if your delivery has been delayed.

Once your order has shipped, we are not responsible for any uncollected parcels due to incomplete/wrong address or unsuccessful delivery attempts. We are not liable for unanticipated delays due to bad weather conditions or customs clearance procedures.

In the case of missing or lost parcels, refunds will be processed only upon official confirmation from the postal service. According to universal postal regulations, the inquiry may take up to 2 months to conclude.